Some names give an error when signin in [Risolto]

Hello 

A friend of mine was trying several times to register on Numista but was unable, I aksed to help and he gave me the information:

So to help him, as I thought was his computer/cellphone problem, I asked the data to do the job for him, the name he wanted was

Surprisingly I got the error too:

So I changed his name for a short one and everything was ok. Problem solved.

So I tried to duplicate the error to post here with a very long name and the error didn't occur, but if I put that exact name yes we got the error again. Not sure what the problem is but it is something preventing  some people to register.

Just to report this issue. 

Geison

That name is already in use.  Samuel Figueiredo Mazeto Almei – Numista

I think what is the error!🤔

The system detects that an username is used by another member. The problem is this username is too long.

I assume the username has a maximum number of characters, and I can tell it is 30 (the length of “Samuel Figueiredo Mazeto Almei”).

What happened was:

1. Samuel created on 21 December 2023 an account with username “Samuel Figueiredo Mazeto Almeida” (32 characters). It was a correct  usermane and was not used by other member, so was accepted and saved on database, on a field of 30 characters, so was cut to “Samuel Figueiredo Mazeto Almei”.
   I do not know why Samuel do not use this account… Maybe the system displayed a error in the database due to the number of characters, and Samuel thought the account was not created, but… the account was created (maybe not is completely created, due the error).
2. Now, Samuel try created the account again with username “Samuel Figueiredo Mazeto Almeida”:
   1. The system search “Samuel Figueiredo Mazeto Almeida” and it does not exist on database (only exist “Samuel Figueiredo Mazeto Almei”).
   2. The system create a new account with username “Samuel Figueiredo Mazeto Almeida”
   3. When the system saves the username to the database, it is saved as "Samuel Figueiredo Mazeto Almei" but... it already exists, so... error.

Solution: The system must check the maximum length of the username (the system already checks the minimum length).

@dzmitry.huletski, it is right?

On the other hand, the created account should be reviewed: Was it created in its entirety?

Hello,

This is fixed 🙂

The sign in page doesn't allow anymore to type more than 30 characters and the check for duplicate user names is fixed.

I confirm that the account “Samuel Figueiredo Mazeto Almei” was correctly created. The person may want to create a new account though and choose a shorter username so that it doesn't get truncated.

You definitely don't need your full legal name on the internet as a pseudonym. 😅